Privacy Policy

DesigNA is a trading name of Double Strand Ltd, a company registered in England & Wales with company number 15005294 and whose registered office is at: The Durham Genome Centre, Park House, Station Road, Lanchester, Co. Durham, DH7 0EX. Double Strand Ltd is registered under the Data Protection Act 1998. – costs £40 for me due to low turnover  

We are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. 

The purpose of this policy is to explain how mydesigna.co.uk will collect, use and process your personal data. By registering to use our services and by using our website generally you agree to this use. 

Our policy has been developed to be consistent with the Data Protection Act 1998 (for information please see: http://www.ico.org.uk) 

What information do we collect? 

Every time you complete a registration or ‘contact us’ form you will be asked to provide certain information. We gather this information to allow us to process your registration, process any orders you make and to contact you. In addition, we may ask you to provide information at other times, for example, when you email us your details or report a problem with one of our sites or services. If you contact us, we may keep a copy of that correspondence, 

The type of information which we collect about you includes your: 

• Name 
• Address 
• Phone number 
• Date of birth 
• Email address 
• Debit/credit card details 

 

How is the information used? 

We process your personal financial data via reputable companies (PayPal and WorldPay) – need to work out who I will be using, could be stripe etc… for the purpose of: 

Providing you with the best possible service
for: Billing and associated support,
· Dealing with requests and queries. Monitoring and improving our marketing and promotional campaigns. 

We may also use it to provide you with details of other services which we offer unless you have asked us not to do so. 

We also use information in aggregated form (where no individual user is identified). This information may include: 

• The URL which you came from 
• The URL you next go to 
• What browser you are using 
• Your IP address 

This information is used for market research and to customise our site’s content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users’ requirements. 

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. 

 

Contacting Us 

Any questions or comments relating to this statement, or our site should be directed to Double Strand Ltd by sending an email to sales@mydesigna.co.uk 

This page was last updated on 8th October 2023.