Help

Frequently asked questions.

Direct answers to the questions we are asked most often. If yours is not here, you can message us directly.


How does it work?
The DesigNA process explained in one paragraph.

How much does a DNA necklace cost?
Prices for each metal and what is included.

Is my DNA safe?
How we handle samples, store data, and delete both.

How long does it take?
Typical timelines from order to delivery.

Can I gift a DNA necklace?
Yes, and here is how to make it feel right.

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How It Works

1

Order & Receive

Place your order and receive your free DNA collection kit by post within days.

2

Send Your Sample

Take a simple cheek swab and return it to our laboratory in the prepaid envelope.

3

Lab Analysis

Our ISO-accredited lab extracts and profiles your unique DNA markers.

4

Handcrafted & Delivered

Your one-of-a-kind piece is handcrafted and delivered within 7–14 working days.

ISO-Accredited Laboratory
Every Piece is 1/1
Free DNA Kit Included
7–14 Working Days from Sample Receipt
Made in the UK